Accessibility & Govstack

Commitment Statement 

GHD Digital is dedicated to ensuring that our products and services are accessible to all users, regardless of ability. Our digital platform is built on a commitment to equity that leaves no one behind. We strive to meet and exceed the latest web accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA compliance. Equitable access is a core value for us, and we continually review and enhance our processes to improve both the platform and the user experience for everyone. We actively seek feedback from our clients and users to help us identify and correct any gaps in the accessibility of our digital product offerings. 

Accessibility Standards 

We adhere to recognized accessibility standards, specifically aiming for WCAG 2.1 Level AA compliance across all our digital offerings, as well as applicable government accessibility legislation and bylaws across North America. These guidelines are designed to make web content more accessible to a wide range of people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. By following these standards, we ensure that our products and services are usable by the widest possible audience. 

Product Accessibility Features 

Our GovStack CMS is built with accessibility in mind, providing users with tools and features that support the creation of content that can be accessed by everyone. These include: 

  • Tools for adding alt text to images, ensuring proper heading structures, and creating accessible forms. 

  • Templates are designed to be both visually appealing and fully accessible. 

  • Rigorous testing processes to maintain adherence to established standards including: 

  • Regular automated testing for compliance with WCAG 2.1 Level AA guidelines. 

  • Continuous monitoring and auditing of our platforms to ensure ongoing compliance with evolving and newly emerging standards. 

 Continuous Improvement and Feedback 

Accessibility is an ongoing process that is a critical part of the evolution of the Govstack platform with the aim of ensuring our clients can better meet the diverse needs of their changing communities. We achieve this through: 

  • Regular updates to our CMS to enhance accessibility features. 

  • Actively seeking and responding to user feedback on accessibility issues. 

  • Incorporating accessibility considerations into all new product developments and updates. 

Legal Compliance  

GHD Digital is committed to ensuring that our products and services comply with all relevant accessibility laws and regulations. We stay informed about changes in legal requirements and adjust our practices accordingly to maintain compliance. Our aim is to not only meet the legal requirements but to exceed them whenever possible. 

Training Resources, Documentation, and Support 

To help our clients create accessible content, we provide extensive training resources, documentation, and support. These includes: 

  • Comprehensive guides on how to use our CMS’s accessibility features. 

  • Webinars and training sessions focused on accessibility best practices. 

  • Dedicated support teams ready to assist with any accessibility concerns or questions.