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Learning Centre

User Management

Govstack Events includes an internal permission and user management system to ensure that nothing reaches the public without the proper level of review and approval.

Create accounts

Administrators (but not Calendar Administrators) are able to create accounts and set up user permissions in Govstack Events. Administrators are able to modify account permissions as necessary.

All users will have the ability to add events to any public calendar. Learn more about our user permission levels before you create new accounts.

Employee users and public users can create their own accounts from the calendar page on your website. You need to sign-in and create an account in order to submit an event. As an employee, if you need access to a private calendar, you'll need to email the Calendar Administrator for them to give you access to that calendar.

Add a user

Only existing Administrators can create new Administrator accounts. If you require this type of account, contact your site administrator or your IT help desk.

If you're already an Administrator, follow these steps to add a user account:

  1. Open the Govstack back office and select the Events section
  2. Select “Configuration” from the toolbar located near the top of the page
  3. Select “Users” from the configuration menu located at the left of the screen
  4. Click the “Add User” button and the “Add User” pop-up window will open
  5. Complete the required fields in the “Add User” pop-up window

In the “Role” field, you can select the type of user account permissions you'd like for this user.

You can choose from:

  • Administration
  • Calendar Administration
  • Employee User
  • User

Click the “Save” button at the bottom of the screen. A message will appear to confirm that a new account was created.

Assign calendar access

When you're creating Calendar Administrator and Employee User accounts, you will need to select the calendars you want them to have permission to access. To assign a calendar to a user, you need to:

  1. Open the Govstack back office and select the Events section
  2. Select "Configuration" from the toolbar located near the top of the page
  3. Select “Users” from the configuration menu located at the left of the screen
  4. Select the "Update" pencil icon next to the user you'd like to give access to a calendar
  5. This will take you to "Update User" screen. Select the checkbox next to the calendars that you'd like this user to be able to access.
  6. Select the "Save" button to complete the process

Calendar names will vary based on the calendar views for your website.

Edit your account

Your account keeps track of both your login information and your subscription data. To edit your account profile, log in to Govstack Events. Select the “My Account” tab from the toolbar located near the top of the screen. Make any necessary changes to your profile and then click the “Update Account” button to complete the process.

Delete an account

Only Administrators can delete accounts from Govstack Events. Once deleted, a user account can't be restored and you will need to re-add the account.

To delete an account:

  1. Select “Configuration” from the Govstack Events section
  2. Select “Users” from the “Configuration” menu on the left side of the screen. This will take you to the “Users” page that contains a complete list of all users.
  3. Search for the user account you want to delete.
  4. Select the “Delete” icon located next to the user account you want to delete. This will take you to a delete confirmation screen:
  5. Select “Yes, Delete” if you are sure you want to delete the user account or select “No” if you no longer want to delete that user account

Reset user passwords

Any user can reset their own password using the “Have you forgot your password?” link on the Govstack Events login screen. If a user no longer has access to the email address associated with their account, they won't be able to reset their password. Instead, an Administrator will need to help.

If you're an Administrator and want to reset a user password, you must:

  1. Navigate to the “Configuration” page in Govstack Events
  2. Select “Users” from the “Configuration” menu on the left of the page
  3. Locate the user who requires a new password from the list of users (you can use the search function to help locate the user)
  4. Click the “Edit” button next to the user and this will take you to the “Update User” screen
  5. Select the “Change Password” checkbox
  6. Enter and confirm the new password
  7. Click the “Save” button to finalize the changes
  8. Let the user know their new password, if necessary.