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Learning Centre

User Reports and Details

You can view different details and reports for users in your Govstack platform. Learn how to access user details and view a variety of user reports, and find out how to edit user details if you are a local Govstack client.

View and edit user details

Only local Govstack users can edit user details. If you are using your organization's own active directory and IdP, you will need to edit your users' details through your organization's internal system.

To edit user details, including their first name, last name and phone number, you need to:

  1. Select your profile icon in the top right corner of your Govstack dashboard, and then select 'Manage Users'
  2. This will redirect you to the Admin Portal, where you will land on the 'Search Users' page
  3. From here, search for the user you want to view or edit details for
  4. Click on the user line from the list of search results
  5. The user's information details will appear on the left
  6. To edit the user's details, select 'Edit User Details' under the 'Actions' section on the right side of the page
  7. Make your edits in the 'First Name', 'Last Name' or 'Phone Number' fields
  8. Click 'Save' under the 'Actions' section to save your edits

View user reports

You can view a variety of user action reports for your Govstack platform users, including user login attempts, user emails and user detail changes. To view these different user action reports, you need to:

  1. Select your profile icon in the top right corner of your Govstack dashboard, and then select 'Manage Users'
  2. This will redirect you to the Admin Portal, where you will land on the 'Search Users' page
  3. From here, search for the user you want to view action reports for
  4. Click on the user line from the list of search results
  5. Select 'View member login attempts' to view previous login attempts made by that member within the Govstack platform and the result of each attempt
  6. Select 'View member email' to to see how many emails the user has received from the Govstack platform
  7. Select 'View member info change' to see a history of edits made to that user's details