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Learning Centre

Add, Edit or Remove a Contact

When you add contacts to the Contacts Directory, you can provide several types of contact information, including an email address, multiple phone numbers and a location link or description. You can also provide information about their role and assign them to an existing contact category to make it easier to manage your contacts.

Add a contact

To add a contact to the Contacts Directory, you need to:

  1. Select the 'Content' tab from the Govstack main menu
  2. Navigate to the 'Contacts Directory' in the left navigation tree
  3. Select the arrow next to the 'Contacts Directory' to view the options within the directory
  4. From here, select the 'Contacts' option that appears
  5. Select 'Create Contacts Item'
  6. In the 'Enter a name...' field, provide a name or title for the contact that will be meaningful to users on your website
  7. Fill in the contact's first and last name, job or position title and email address
  8. Next to 'Description', you can provide a brief description of the contact or their role
  9. Next to 'Location Text', you can provide an address or other location description for the contact
  10. Next to 'Location Link', you can add a map link that points to the contact's location
  11. Next to 'Categories', you can assign your new contact to an existing contact category. Select 'Add', then choose the contact category you want to assign
  12. Once you have filled in the preferred fields, select 'Save and publish' to save your new contact

Add a phone number

Once you have created a new contact, you can add one or more phone numbers to their contact information. To add a phone number, you need to:

  1. Select the the name of the contact you want to add a phone number for from the 'Contact Directory' (note: you need to select the text of the name itself, not the contact box)
  2. Select 'Create a Phone Number'
  3. Enter the phone number's display name (e.g. Cell, Fax, Home, Office) and the phone number
  4. Turn on or off the 'Is Primary' toggle to indicate whether this is the contact's primary phone number
  5. Select 'Save and Publish'

If you'd like to add multiple phone numbers for a contact, repeat these steps. 

Edit a contact

As roles change within your organization, you may need to edit a contact in the Contacts Directory. To do this, follow these steps:

  1. Select the 'Content' tab from the Govstack main menu
  2. Navigate to the 'Contacts Directory' in the left navigation tree
  3. Select the arrow next to the 'Contacts Directory' to view the options within the directory
  4. From here, select the 'Contacts' option that appears
  5. Select the name of the contact you'd like update (you'll need to select the actual name and not the tile)
  6. From here, select the 'Content' tab located at the top of the page
  7. Here you can edit all of the contact details including the name, email, category, etc. 
  8. Once you've finished making updates, select the 'Save and Publish' button to complete the process

Delete a contact

To remove a contact from the Contact Directory, you need to:

  1. Navigate to the contact you want to delete within the 'Contact Directory'
  2. Click on the information box of the contact you want to remove
  3. Select the 'Delete' button
  4. Then select 'Yes, delete' to confirm

This will remove the contact from the directory.