Deactivate a Platform User

You can temporarily disable or permanently remove a user from your Govstack platform if they are leaving your organization, no longer require access, or need to have access suspended.

Deactivate a user from the platform

To deactivate a Govstack platform user, you need to:

1. Select your profile icon (small circle with initials) in the top right corner of your Govstack dashboard, and then select 'Manage Users'
2. This will redirect you to the Admin Portal, where you will land on the 'Search Users' page
3. From here, search for the user you want to deactivate
4. Click on the user line from the list of search results
5. Under the 'Actions' section, select 'Deactivate Member' to temporarily suspend an account,

The user will no longer be able to log into your Govstack platform or access any of the Govstack products.

Delete a user

To delete a user, please contact our support team for assistance.

Restore a user to the platform

Deleted users will need to be readded to Govstack.

To restore access for a Govstack platform user who has been deactivated, you need to:

1. Select your profile icon (small circle with initials) in the top right corner of your Govstack dashboard, and then select 'Manage Users'
2. This will redirect you to the Admin Portal, where you will land on the 'Search Users' page
3. From here, search for the user you want to reactivate
4. Click on the user line from the list of search results
5. Under the 'Actions' section, select 'Activate Member' to restore the account